• Self-driven, resourceful, and versatile Technical Communicator with eight years of freelancing experience providing services to IT and business professionals; proven ability to grasp new concepts and meet deadlines.
• Superior writing and editing skills backed by over 255 hours of professional training in designing, developing, and delivering effective technical information for the computer industry.
• Communicates fluently in English and two Indian languages (Hindi and Telugu), conversant with French.

Professional Skills

Technical

Writing

• Developed a 50 page User Reference Guide titled "The Web Quest" by researching and compiling data, designing graphics, creating screen captures, writing, and editing the content. The guide explores popular Web search engines, explains functioning, and provides guidance for effective use.
• Supplemented "The Web Quest" with a Quick Reference Aid using effective instructional design concepts.
• Designed and developed an informational booklet that guides first-time International flight travelers to the US.
• Designed a usability test for a semi-automatic photo camera and its manual; wrote the 12-page report.
• Created highly successful resumes for over 60 IT, MBA, and other professionals by interviewing and rewriting their original resumes

Editing

• Enhanced customer usability of two GPS security product manuals with substantive content editing
• Improved user experience and membership prospects for a business organization by modifying the navigation structure and revising the contents of their website "CEOnetworking.com".
• Maintained quality of the 4,400 subscriber ecommerce ezine "VMS3.Info" by copyediting the 5 - 15 page feature articles.
• Added value to a 165 page, 110 copies ecommerce workbook "The Value Framework" with effective copy edits.
• ¨ Edited weekly job lists for the online STC-Silicon Valley Chapter Employment page using hand-coded HTML.

Web Design

• Designed and developed the website www.skillededitor.com, to promote professional freelance technical writing and editing services; successfully secured two ongoing projects within six weeks of launch.
• Applied online usability standards to design a Web Tutorial that educates novice users about categories and applications of popularly available software products.

TOP

Professional Contributions

Lead Judge - Touchstone 2002
Northern California Technical Communication Competition

• Led an team of eight software publications judges, proactively guiding and coordinating them to successfully meet all deadlines ahead of schedule; recognized as one of the best-organized teams of the year.

Team Judge - Touchstone 2001

• Reviewed, evaluated, and provided constructive feedback for four published software guides by objectively analyzing the application of technical writing principles; recommended award levels for all four entries in collaboration with judging partner.

Work History

Freelance Writer and Editor, www.skillededitor.com, Aug 2000 - Present
Provided technical writing and editing services to numerous clients including STC-SVC, ResumeEdge.com, ECnow.com, VMS3.info, CEOnetworking.com, TrackingtheWorld.com, and various IT, MBA, and other professionals.